I haven't received an email, what should I do?

Please check your spam (junk) folder first — sign-in codes and receipts land there more often than anywhere else.

If it still hasn't arrived

• Wait a minute and request the code again — only the newest code works.
• Check the address for a typo. A single wrong character means the email went somewhere else.
• If you use a forwarding or masked relay address, check the mailbox it actually forwards to.

If more than an hour has passed and the email still has not arrived, you can report the situation by creating a support request and we will look into the account.